At Bright Care Academy, we are committed to maintaining a fair and transparent refund process for all students.

1. Cancellation Before Program Start

Students who withdraw before the official program start date may be eligible for a partial refund of tuition fees.

• A non-refundable registration/administrative fee may be deducted.

• Refund requests must be submitted in writing (email or form) prior to the program start date.

2. Refunds After Program Start

Once classes have begun, refunds will be prorated based on:

• Hours attended

• Portion of the program completed

The refund amount will be calculated by deducting:

• Tuition for completed hours

• Any administrative or material fees

3. Non-Refundable Fees

The following are non-refundable:

• Registration/enrollment fees

• Books, uniforms, or supplies (if issued)

• Any third-party or licensing fees

4. Withdrawal Process

To request a withdrawal and refund:

• Students must submit a formal written request via email to: info@brightcareacademy.com

• The effective withdrawal date will be the date the request is received

5. No-Show & Absence Policy

• Failure to attend classes without formal withdrawal will not qualify for a refund

• Non-attendance does not relieve students of financial obligations

6. Refund Processing Time

• Approved refunds will be processed within 7–14 business days

• Refunds will be issued to the original payment method

7. Exceptional Circumstances

In cases such as:

• Medical emergencies

• Relocation

• Other valid documented reasons

Refunds may be reviewed on a case-by-case basis at the academy’s discretion.

8. Policy Acceptance

By enrolling in any program at Bright Care Academy, students acknowledge and agree to this Refund & Cancellation Policy.